Victron MultiPlus 12/3000 - 120-50 - 230V - VE.Bus [PMP123021010]
Vendor:
Victron Energy
SKU:
BM-86166
Barcode:
8719076023951
Availability:
In stock
Product type:
Charger/Inverter Combos
Sale price
$1,419.50
Regular price
$1,670.00
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Victron MultiPlus 12/3000 - 120-50 - 230V - VE.Bus [PMP123021010]
Sale price
$1,419.50
Regular price
$1,670.00
MultiPlus 12/3000 - 120-50 - 230V - VE.Bus
The MultiPlus, as the name suggests, is a combined inverter and charger in one elegant package. Its many features include a true sine wave inverter, adaptive charging, hybrid PowerAssist technology, and multiple system integration features.
Two AC Outputs
The main output has no-break functionality. The MultiPlus takes over the supply to the connected loads in the event of a grid failure or when shore/generator power is disconnected. This happens so fast (less than 20 milliseconds) that computers and other electronic equipment will continue to operate without disruption.
The second output is live only when AC is available on the input of the MultiPlus. Loads that should not discharge the battery, like a water heater, for example, can be connected to this output (a second output is available on models rated at 3 kVA and more).
Virtually Unlimited Power Thanks to Parallel Operation
Up to 6 Multis can operate in parallel to achieve a higher power output. Six 24/5000/120 units, for example, will provide 25 kW / 30 kVA output power with 720 AMP charging capacity.
Three Phase Capability
In addition to parallel connections, three units of the same model can be configured for three-phase output. But that’s not all up to 6 sets of three units can be connected in parallel for a 75 kW / 90 kVA inverter and more than 2000 Amp charging capacity.
PowerControl - Dealing with Limited Generator, Shore Side or Grid Power
The MultiPlus is a very powerful battery charger. It will therefore draw a lot of current from the generator or shoreside supply (nearly 10 A per 5 kVA Multi at 230 VAC). With the Multi Control Panel, a maximum generator or shore current can be set. The MultiPlus will then take account of other AC loads and use whatever is extra for charging, thus preventing the generator or shore supply from being overloaded.
PowerAssist - Boosting the capacity of shore or generator power
This feature takes the principle of PowerControl to a further dimension. It allows MultiPlus to supplement the capacity of the alternative source. Where peak power is often required only for a limited period, the MultiPlus will make sure that insufficient shore or generator power is immediately compensated for by power from the battery. When the load reduces the spare power is used to recharge the battery.
Solar energy: AC Power is Available Even During a Grid Failure
The MultiPlus can be used in off-grid as well as grid-connected PV and other alternative energy systems. Loss of mains detection software is available.
System Configuring:
- In the case of a stand-alone application, if settings have to be changed, this can be done in a matter of minutes with a DIP switch setting procedure
- Parallel and three-phase applications can be configured with VE.Bus Quick Configure and VE.Bus System Configurator software
- Off-grid, grid-interactive, and self-consumption applications, involving grid-tie inverters and/or MPPT Solar Chargers can be configured with Assistants (dedicated software for specific applications)
On-site Monitoring and Control
Several options are available: Battery Monitor, Multi Control Panel, Color control for GX or other GX devices, smartphone, tablet (Bluetooth Smart), laptop, or computer (USB or RS232).
Remote Monitoring and Control
Color Control GX or other GX devices. Data can be stored and displayed on our VRM (Victron Remote Management) website, free of charge.
Remote Configuring
When connected to the Ethernet, systems with a Color Control GX or other GX device can be accessed, and settings can be changed remotely
Specifications:
- PowerControl: Yes
- PowerAssist: Yes
- Transfer Switch (A): 16 or 50
Inverter Specifications:
- Input Voltage Range (V DC): 9,5 – 17 V 19 – 33 V 38 – 66 V
- Output: Output voltage: 230 VAC, ± 2% / Frequency 50 Hz ± 0,1%
- Continuous Output Power at 25°C (VA): 3000
- Continuous Output Power at 25°C (W): 2400
- Continuous Output Power at 40°C (W): 2200
- Continuous Output Power at 65°C (W): 1700
- Peak Power (W): 6000
- Maximum Efficiency (%): 93 / 94 / 95
- Zero Load Power (W): 20 / 20 / 25
- Zero Load Power in AES Mode (W): 15 / 15 / 20
- Zero Load Power in Search Mode (W): 8 / 10 / 12
Charger Specifications:
- AC Input: Input voltage range: 187-265 VAC / Input frequency: 45 – 65 Hz / Power factor: 1
- Charge Voltage Absorption (V DC): 14,4 / 28,8 / 57,6
- Charge Voltage Float (V DC): 13,8 / 27,6 / 55,2
- Storage Mode (V DC): 13,2 / 26,4 / 52,8
- Charge Current House Battery (A): 120 / 70 / 35
- Charge Current Starter Battery (A): 4 (12 V and 24 V models only)
- Battery Temperature Sensor: Yes
General Specifications:
- Auxiliary Output: Yes (16A)
- Programmable Relay: Yes
- Protection: a - g
- VE.Bus Communication Port: For parallel and three-phase operation, remote monitoring, and system integration
- General purpose com. Port: Yes
- Remote On-Off: Yes
- Common Characteristics: Operating temp. range: -40 to +65°C (fan-assisted cooling) / Humidity (non-condensing): max 95%
Enclosure Specifications:
- Common Characteristics: Material & Color: aluminum (blue RAL 5012) / Protection category: IP 21
- Battery-Connection: Four M8 bolts (2 plus and 2 minus connections)
- 230 V AC-Connection: Screw terminals 13mm^2 (6 AWG) M6 bolts
- Weight (kg): 18
- Dimensions (hxwxd in mm): 362 x 258 x 218
Standards
- Safety: EN-IEC 60335-1, EN-IEC 60335-2-29, IEC 62109-1
- Emission, Immunity: EN 55014-1, EN 55014-2, EN-IEC 61000-3-2, EN-IEC 61000-3-3, IEC 61000-6-1, IEC 61000-6-2, IEC 61000-6-3
- Road Vehicles: 12V and 24V models: ECE R10-4
- Anti-Islanding: See Victron's website
- Can be adjusted to 60 HZ. 120 V models available on request
- Protection Key: Output short circuit, overload, battery voltage too high, battery voltage too low, temperature too high, 230 VAC on the inverter output, input voltage ripple is too high
- Non-linear load, crest factor 3:1
- Up to 25°C ambient
- Switches off when no external AC source is available
- Programmable Relay That Can, Among Other Things, Be Set for General Alarm Including DC Undervoltage or genset start/stop function / AC rating: 230 V/4A / DC rating: 4 A up to 35 VDC, 1 A up to 60 VDC / A.o. to communicate with a lithium-ion battery BMS
Quick Guide (pdf)
Owner's Manual (pdf)
At BOLD MARINE, we work to process and ship orders as quickly and reliably as possible. Shipping options, costs, and estimated delivery times vary depending on product availability, package size, destination, and the shipping method selected at checkout.
Order Processing
Orders for in-stock products are generally processed within one business day. Orders placed after the daily processing cutoff, on weekends, or on holidays will be processed on the next business day.
Processing and delivery times are estimates and are not guaranteed. Certain products may require additional handling time due to their size, weight, availability, shipping restrictions, or manufacturer requirements.
Product Availability
Products listed as in stock are subject to availability at the time the order is processed. If an item becomes unavailable, is placed on backorder, or requires additional processing time, BOLD MARINE will provide an update as soon as possible.
Shipping Methods and Charges
Available shipping methods and applicable charges are displayed during checkout whenever possible. Shipping options may include economy, standard, expedited, overnight, freight, or other specialized services.
Shipping charges are calculated based on factors that may include:
- Shipping destination
- Selected delivery method
- Product weight and dimensions
- Number of shipments required
- Oversized or freight classification
- Hazardous-material requirements
- Special handling or delivery services
Promotional or flat-rate shipping offers may be subject to product, destination, weight, size, or service restrictions.
Delivery Estimates
Estimated delivery dates are provided for convenience and begin after the order has been processed and accepted by the shipping carrier.
Delivery delays may occur because of weather, carrier disruptions, holidays, high shipping volume, remote delivery locations, customs processing, product restrictions, or other circumstances outside the control of BOLD MARINE.
BOLD MARINE is not responsible for carrier delays after an order has been transferred to the shipping provider.
Partial Shipments and Backorders
Orders containing multiple products may be shipped in separate packages or from different locations. Products that are available may ship before backordered or temporarily unavailable items.
When an order is divided into multiple shipments, each shipment may have its own tracking number and delivery date. Additional shipping charges may apply when separate shipments are requested or required.
Ship Complete Requests
When available, customers may request that an order ship only after all products are ready. Selecting this option may delay the entire order until every item is available.
If a ship-complete request is not made, available products may be shipped first, with remaining products sent separately as they become available.
Oversized and Freight Shipments
Products that exceed standard carrier size or weight limits may require delivery by less-than-truckload freight or another specialized freight service.
Freight charges vary based on the product, destination, and delivery requirements. BOLD MARINE may contact the customer before shipment to confirm the following information:
- Whether the delivery address is residential or commercial
- The complete and accurate delivery address
- A valid telephone number for delivery coordination
- Whether a loading dock or forklift is available
- Whether liftgate service is required
- Whether appointment delivery or other special services are needed
Additional charges may apply for residential delivery, liftgate service, limited-access locations, appointment delivery, redelivery, address corrections, storage, or other services provided by the freight carrier.
Customers are responsible for providing accurate delivery information and ensuring that the delivery location can safely receive the shipment.
Hazardous Materials
Certain batteries, chemicals, paints, fuels, pressurized products, and other regulated items may be classified as hazardous materials.
Hazardous-material products may be restricted to ground transportation and may not qualify for expedited, air, international, or certain destination-based shipping services. Additional handling charges and carrier restrictions may apply.
Signature Requirements
A delivery signature may be required for certain high-value, restricted, oversized, or freight orders. Customers may also be able to request signature confirmation for an additional charge.
Order Tracking
Tracking information will be provided when available after the order has shipped. Tracking activity may take time to appear in the carrier’s system.
Orders containing multiple products may generate more than one tracking number.
Shipping Address Accuracy
Customers are responsible for providing a complete and accurate shipping address, including apartment, suite, unit, dock, marina, or business information when applicable.
Contact BOLD MARINE immediately if an address correction is needed. Once an order has entered processing or has been transferred to the carrier, we may be unable to modify or redirect the shipment.
Additional fees resulting from an incorrect or incomplete address, refused delivery, unsuccessful delivery attempt, or carrier redirection may be charged to the customer.
Damaged, Missing, or Incorrect Shipments
Inspect all packages promptly upon delivery. If a package arrives visibly damaged, note the damage with the carrier before accepting the shipment whenever possible.
Contact BOLD MARINE Customer Support promptly if your order is damaged, incomplete, incorrect, or appears to be missing. Please retain the product, shipping carton, packaging materials, shipping label, and all included components while the claim is reviewed.
Photos of the product and packaging may be required to process a shipping claim or replacement request.
Refused and Undeliverable Shipments
Orders refused without prior authorization or returned as undeliverable may be treated as an unauthorized return. Original shipping charges, return shipping costs, carrier fees, and applicable restocking fees may be deducted from any approved refund.
International Shipping
International shipping availability depends on the product, destination, carrier, and applicable export or manufacturer restrictions.
Unless otherwise stated during checkout, the customer is responsible for applicable duties, taxes, customs charges, brokerage fees, import permits, and other destination-related expenses. Customs processing may delay delivery.
No In-Store Pickup
BOLD MARINE does not offer in-store pickup or accept walk-in orders. All orders are shipped to the delivery address provided during checkout.
Contact Us
If you have questions about shipping availability, oversized products, freight delivery, hazardous materials, or a pending order, please contact BOLD MARINE Customer Support before placing your order.
At BOLD MARINE, we want to make the return process as clear and straightforward as possible. All returns are subject to the eligibility requirements and procedures outlined below.
20-Day Return Period
Eligible products may be returned within 20 days from the date the order is received.
To qualify for a return, products must be unused, complete, in resalable condition, and returned in their original packaging with all accessories, manuals, hardware, documentation, and included components.
Return Authorization Required
A Return Merchandise Authorization (RMA) number is required for all returns.
Do not ship a product back until you have received an RMA number and return instructions from BOLD MARINE. Unauthorized returns may be refused, delayed, returned to the sender, or deemed ineligible for credit.
How to Request a Return
To request a return, contact BOLD MARINE Customer Support and provide the following information:
- Your BOLD MARINE order number
- The product or products you wish to return
- The quantity being returned
- The reason for the return
- Photos of the product, packaging, and shipping label when requested
Once your request has been reviewed and approved, we will provide an RMA number, the correct return address, and the applicable shipping instructions.
Return Shipping
Approved returns may need to be shipped to a designated distributor, warehouse, or manufacturer. Use only the return address included in your RMA instructions. Products sent to BOLD MARINE or another location without authorization may be delayed, refused, or returned to the sender.
Unless the return is caused by an incorrect product, shipping error, or another issue confirmed to be the responsibility of BOLD MARINE, the customer is responsible for all return shipping costs.
We recommend using a trackable shipping method and retaining the tracking information until the return has been completed. BOLD MARINE is not responsible for return shipments lost or damaged in transit.
Restocking Fees
Approved returns may be subject to a restocking fee of up to 15%, depending on the product, its condition, and the applicable distributor or manufacturer requirements.
When possible, any applicable restocking fee will be communicated during the return authorization process.
Non-Returnable Products
The following products are not eligible for return:
- Non-stock, special-order, or custom-order products
- Products identified as final sale or non-returnable
- Products that are used, installed, altered, damaged, incomplete, or no longer in resalable condition
- Products missing their original packaging, accessories, manuals, hardware, documentation, or included components
- Opened or unsealed DVDs and CDs, unless defective
- Opened or unsealed cartography products, unless defective
- Products returned without an authorized RMA number
Defective Products and Warranty Service
Products requiring warranty service, technical support, or repair may need to be returned directly to the manufacturer in accordance with the manufacturer’s warranty procedures.
Contact BOLD MARINE Customer Support before returning a defective product. We will review the request and provide the appropriate instructions. Warranty eligibility, available remedies, and processing times are determined by the applicable manufacturer’s warranty terms.
Return Inspection and Refunds
All returned products are subject to inspection before a refund or credit is approved. Products that do not meet the requirements of this policy may be refused or returned to the customer.
Approved refunds will be issued to the original payment method, less any applicable restocking fees, return shipping costs, or other authorized deductions. Original shipping charges are not refundable unless the return resulted from an error confirmed to be the responsibility of BOLD MARINE.
Refund processing times may vary depending on the product, financial institution, and return destination.
If you believe a product is defective, please contact BOLD MARINE before returning it. We will help identify the appropriate next step, which may include manufacturer warranty support.
Incorrect, Damaged, or Missing Items
If your order arrives damaged, incomplete, or contains an incorrect product, please contact BOLD MARINE as soon as possible.
Please keep all original packaging and shipping materials and provide photos of the package and product when requested. This information may be required to process a shipping claim, replacement, or return.
Refunds
Refunds are processed after the returned merchandise has been received, inspected, and approved by the applicable fulfillment partner.
Approved refunds will be issued to the original payment method. Original shipping charges and return shipping charges are generally non-refundable unless the return resulted from an error for which BOLD MARINE or its fulfillment partner is responsible.
Please allow additional processing time after the return is delivered for inspection and approval.
Exchanges
Because product availability may change and orders may be fulfilled from different distribution locations, we generally process product changes as a return of the original item and a new order for the replacement product.
Please contact us before placing a replacement order if you need help confirming compatibility or selecting the correct item.
Important Notice About Direct Fulfillment
BOLD MARINE works with third-party distributors and manufacturers to offer a broad marine product catalog. As a result, return addresses, eligibility requirements, restocking fees, and warranty procedures may vary by product.
Always contact BOLD MARINE before returning any merchandise so we can provide the correct instructions for your specific order.
Contact Us
If you need to request a return or have questions about this policy, please contact BOLD MARINE Customer Support.
BOLD MARINE
Email: support@boldmarine.com
Phone: +1 (872) 222-6444
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