Terms & Conditions

Last Updated: August 10, 2026

Welcome to BOLD Marine. These Terms & Conditions govern purchases made through shop.boldmarine.com and your use of our online store.

By placing an order with BOLD Marine, you agree to these Terms & Conditions, together with our Privacy Policy, Return Policy, Shipping Policy, and any other policies referenced on our website.

1. About BOLD Marine

BOLD Marine provides marine products, equipment, electronics, components, accessories, and related technology solutions through our online store.

Certain products may be stocked, fulfilled, or shipped directly through authorized manufacturers, distributors, or fulfillment partners. Regardless of fulfillment method, your purchase through shop.boldmarine.com is placed with BOLD Marine unless otherwise expressly stated.

2. Product Information

We make reasonable efforts to provide accurate product descriptions, specifications, images, compatibility information, availability, and other product information.

Manufacturers may change product specifications, packaging, features, accessories, model revisions, or appearance without notice.

Product images are provided for reference and may not always represent the exact packaging, revision, accessories, or configuration supplied by the manufacturer.

Customers are responsible for reviewing product specifications and confirming that a product is appropriate for their intended application before ordering.

If you are uncertain about compatibility or product selection, please contact BOLD Marine before placing your order.

3. Pricing

All prices displayed on shop.boldmarine.com are in U.S. dollars unless otherwise stated.

Prices, promotions, discounts, product availability, and other offers may change without notice.

Although we make reasonable efforts to maintain accurate pricing, errors may occasionally occur. BOLD Marine reserves the right to correct pricing, product information, or other errors before an order is fulfilled.

If a pricing error affects an order you have already submitted, we may contact you with the corrected information and provide the opportunity to proceed with or cancel the affected order.

Prices displayed on our website do not necessarily include shipping charges, taxes, duties, installation, configuration, programming, or other services unless specifically stated.

4. Product Availability

Product availability shown on our website is provided for informational purposes and may change before an order is processed.

Many products are supplied through manufacturers and distribution partners, and inventory levels may change rapidly.

An item appearing as available or in stock does not constitute a guarantee that the product will remain available until the order is processed and confirmed.

If an ordered product becomes unavailable, backordered, discontinued, or otherwise cannot be supplied, BOLD Marine may contact you regarding available options, substitute products, revised delivery expectations, or cancellation of the affected item.

5. Orders and Order Acceptance

Submitting an order through shop.boldmarine.com constitutes an offer to purchase the products listed in the order.

An automated order confirmation acknowledges that we have received your order but does not necessarily constitute final acceptance of the order.

BOLD Marine reserves the right, subject to applicable law, to refuse or cancel an order for reasons including:

  • Product unavailability
  • Pricing or product-information errors
  • Payment authorization problems
  • Suspected fraud or unauthorized activity
  • Shipping restrictions
  • Manufacturer or distributor restrictions
  • Quantity limitations
  • Orders that cannot reasonably be fulfilled

If we cancel an order after payment has been collected, the applicable amount will be refunded.

6. Payment

Payment is required at the time of purchase unless alternative payment arrangements have been approved by BOLD Marine.

Available payment methods are displayed during checkout.

You represent that you are authorized to use the payment method submitted with your order and that the billing information you provide is accurate and complete.

Orders may be subject to payment verification and fraud-prevention review before shipment.

7. Sales Tax

Applicable sales tax will be calculated and collected where required by law based on the nature of the transaction, product, and delivery destination.

Customers claiming tax-exempt status may be required to provide valid exemption documentation before an order is processed as tax exempt.

8. Shipping

BOLD Marine ships products using major shipping carriers and distribution partners.

Shipping charges, when applicable, are calculated or displayed during checkout or otherwise communicated before the order is completed.

Shipping times shown on our website are estimates unless expressly identified as guaranteed.

Some orders may:

  • Ship directly from a distribution partner or manufacturer
  • Arrive in multiple shipments
  • Ship from different warehouse locations
  • Have separate tracking numbers
  • Require additional handling time
  • Be subject to oversized or freight shipping charges

We may contact you if additional shipping arrangements or charges are required before fulfillment.

9. Shipping Delays

Carrier delays, severe weather, transportation disruptions, manufacturer delays, supply-chain interruptions, natural disasters, labor disruptions, and other circumstances outside BOLD Marine's reasonable control may affect delivery times.

We will make reasonable efforts to communicate material delays when information is available.

Estimated delivery dates provided by carriers, manufacturers, distributors, or BOLD Marine are not guaranteed unless expressly stated otherwise.

10. Shipping Damage and Missing Items

Customers should inspect shipments promptly after delivery.

If a shipment arrives visibly damaged, incomplete, or with an incorrect product, please contact BOLD Marine Customer Support as soon as possible and retain:

  • The product
  • Original packaging
  • Shipping carton
  • Packing materials
  • Shipping label
  • Documentation included with the shipment

Photos of the shipment, packaging, and damaged product may be required to process a carrier or distributor claim.

Do not discard damaged packaging until the claim has been resolved.

11. Returns

Eligible products may be returned within 20 days from the date the order is received, subject to the requirements of the BOLD Marine Return Policy.

A Return Merchandise Authorization (RMA) is required before returning any product.

Products returned without prior authorization may be refused or may not qualify for a refund.

To qualify for a standard return, products generally must be:

  • Unused
  • Uninstalled
  • Complete
  • In original packaging
  • In resalable condition
  • Accompanied by all accessories, documentation, manuals, parts, and packaging supplied with the product

The complete requirements, exclusions, procedures, and refund terms are provided in our Return Policy, which is incorporated into these Terms & Conditions.

12. Non-Returnable Products

Certain products may not be eligible for return, including products that are:

  • Special order
  • Custom configured
  • Made to order
  • Programmed or activated specifically for the customer
  • Installed or used
  • Altered or modified
  • Missing original packaging, accessories, or components
  • Identified as final sale or non-returnable
  • Restricted from return by the manufacturer or distributor

Opened software, digital products, activation codes, charts, cartography, licenses, subscriptions, or similar products may also be non-returnable once opened, downloaded, registered, activated, or otherwise used.

Applicable law takes precedence where it provides rights that cannot legally be waived or restricted.

13. Return Shipping

Unless the return results from an error by BOLD Marine, a defective product handled under an applicable return procedure, or otherwise required by law, customers are responsible for applicable return shipping costs.

Original shipping charges may be non-refundable except where required by applicable law or stated otherwise in our Return Policy.

BOLD Marine is not responsible for unauthorized returns or products returned to an incorrect address.

Always follow the return instructions provided with your RMA.

14. Refunds

Approved refunds are generally issued to the original payment method after the returned merchandise has been received, inspected, and approved.

Processing times may vary depending on the product, distributor, financial institution, and payment method.

Products returned incomplete, damaged, used, installed, altered, or otherwise outside the approved return conditions may be refused or may qualify for a reduced refund where permitted by law and our disclosed Return Policy.

15. Defective Products and Manufacturer Warranties

Many products sold by BOLD Marine are covered by warranties provided by their respective manufacturers.

Warranty coverage, duration, exclusions, repair procedures, replacement procedures, and eligibility are determined by the applicable manufacturer.

Products requiring warranty service may need to be serviced or returned directly through the manufacturer or an authorized service center.

BOLD Marine may assist customers with identifying the appropriate manufacturer warranty process but does not control manufacturer warranty decisions, repair timelines, replacement availability, or warranty determinations.

Manufacturer warranties are separate from BOLD Marine's return policy.

16. Product Compatibility and Installation

Marine electrical, electronic, networking, communications, navigation, security, mechanical, and related products may require specialized installation, configuration, calibration, programming, or integration.

Customers are responsible for verifying:

  • Product compatibility
  • Voltage and electrical requirements
  • Network requirements
  • Physical dimensions
  • Environmental requirements
  • Required accessories
  • Manufacturer installation requirements
  • Applicable codes and standards
  • Suitability for the intended vessel or application

Where appropriate, products should be installed by properly qualified personnel and in accordance with manufacturer instructions and applicable requirements.

Improper installation, wiring, configuration, modification, or use may damage equipment, create unsafe conditions, or affect manufacturer warranty coverage.

17. Professional Services

Products purchased through shop.boldmarine.com do not automatically include installation, engineering, configuration, programming, commissioning, consulting, or technical services unless those services are specifically included in the product description or separately purchased.

BOLD Marine professional services may be provided under a separate proposal, statement of work, service agreement, or other contractual document.

Where a separate written agreement applies, that agreement will govern the applicable professional services.

18. Resale and Commercial Purchases

Businesses, contractors, installers, marinas, marine facilities, fleet operators, government agencies, and other organizations may contact BOLD Marine regarding commercial quantities, project purchasing, or special product requirements.

Availability, pricing, payment terms, freight arrangements, and other conditions for commercial or project orders may be governed by a separate quotation or agreement.

19. Manufacturer Restrictions

Certain manufacturers may impose restrictions concerning:

  • Geographic sales territories
  • Authorized reseller requirements
  • Minimum advertised pricing
  • Export restrictions
  • Warranty eligibility
  • Product registration
  • Installation requirements
  • Online sales
  • Quantity limits

BOLD Marine reserves the right to limit or cancel transactions where necessary to comply with applicable manufacturer requirements or law.

20. Errors and Omissions

We make reasonable efforts to maintain accurate information throughout our website.

However, product descriptions, specifications, dimensions, compatibility information, pricing, availability, shipping information, images, and other content may occasionally contain errors or omissions.

BOLD Marine reserves the right to correct such errors and update website information without prior notice.

21. Website Content

Unless otherwise stated, content on shop.boldmarine.com, including text, graphics, page designs, branding, logos, photographs, and original materials, is owned by or licensed to BOLD Marine and is protected by applicable intellectual-property laws.

Manufacturer names, product names, trademarks, logos, photographs, and related materials remain the property of their respective owners.

Reference to a manufacturer or product does not imply an endorsement beyond the commercial relationship applicable to the products offered.

22. Prohibited Use

You may not use the BOLD Marine website to:

  • Conduct fraudulent transactions
  • Submit false or misleading information
  • Attempt unauthorized access to website systems
  • Interfere with website security or operation
  • Introduce malicious software or code
  • Violate applicable laws or regulations
  • Infringe the rights of BOLD Marine or third parties

We reserve the right to restrict access to the website or cancel transactions associated with suspected misuse.

23. Limitation of Liability

To the fullest extent permitted by applicable law, BOLD Marine will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the purchase, possession, installation, configuration, use, inability to use, or performance of products sold through the website.

Nothing in these Terms & Conditions is intended to exclude or limit rights or remedies that cannot lawfully be excluded or limited.

24. Third-Party Websites and Services

Our website may contain links to manufacturer websites, shipping carriers, payment providers, technical resources, or other third-party websites and services.

BOLD Marine does not control those third-party websites and is not responsible for their content, privacy practices, availability, or independent terms.

25. Changes to These Terms

BOLD Marine may update these Terms & Conditions periodically to reflect changes in our business, website, products, services, policies, or applicable requirements.

The version published on this page and its stated effective or revision date will apply to use of the website from that point forward, subject to applicable law.

26. Severability

If any provision of these Terms & Conditions is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

27. Contact Us

Questions regarding these Terms & Conditions, an order, or BOLD Marine policies may be submitted through our Contact Us page.

BOLD Marine
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